1.        Is mice and rat elimination possible?
Yes, once repairs to the physical structure and sanitary conditions are adequately satisfied, and the appropriate
amount of chemicals, special lures and mechanical devices are in place, rat and mouse elimination can be

2.        What are the advantages/disadvantages when using spray and gel insecticides?
The advantages of using liquid insecticides are that it can be applied in most locations where cockroaches are
located and are available in varying formulations. However once applied they can dissipate within 1 month.  The
advantage of using gel insecticides is that they can last up to 3 months.  However they can be unsightly, difficult
to apply and must be physically removed and the area cleaned between each application.

3.        Aren't mice just baby rats?  What is the difference between the two?
No. Though baby rats and adult mice may appear similar, they are actually different.  The Norway rat, the rat
common to this region, is of the genus
rattus norvegivus.  Baby rats have small eyes and ears compared to
their head and body size.  Their tails are shorter than the length of their bodies. From the body their tails start
out thicker and become thinner.  The house mouse is of the genus
mus musculus.  Mice have large ears and
eyes in comparison to their head and bodies.  Their tails are the same length as their bodies.

4.        Can rats and mice exist within the same location?
Yes.  Normally, when rats encounter mice they eat them.  In the kitchen area, mice are protected from rats by
living in the stove while rats live in the walls.

5.         Is there a difference between eliminating rats and mice?
Yes. Mice are usually found in apartments and will usually travel an average of 30 feet for food while rats are
generally found in basements and usually travel 150 feet or further for food.  Because of these factors different
methods to eliminate rats and mice are used.

6.        Why do I see more roaches after the exterminator services my home?
When cockroaches detect insecticide through their antennae, they leave their hiding places and scatter trying to
avoid the chemicals.

7.        What types of conditions cause cockroach and rodent infestations?
The conditions that contribute to cockroach and rodent infestations include holes in physical structure,
unsanitary environments,  and water leaks.  These conditions are the perfect opportunity for pest to obtain the
food, water and shelter necessary for their survival.

8.        I keep a clean house so why do I still see cockroaches?
The physical environment may have areas that allow cockroaches to hide and breed without being seen.
In their search for food, water and shelter, they can travel into your location from:
  • areas within kitchen
  • under the apartment door
  • adjoining apartments
  • grocery stores
  • public transportation
  • guests

9.        Why is there a sudden bedbug epidemic?
The increase in international travel, population density and cluttered and crowded living conditions have all
contributed to the bedbug epidemic.

10.      Can an apartment maintain a pest free environment if the surround  apartments aren't exterminated?
Yes, it is possible to have a pest free environment without servicing the adjacent apartments, as long as there
are no holes, cracks or crevices that allow entry, sanitation is maintained and proper pest control chemicals are

11.      I live on the 6th floor, is my apartment safe from rats?
No. Rats are constantly looking for food. They will travel 150 feet or further to find it, and have been known to
scale  the exterior walls of buildings to reach it.  If there are rats surrounding the building there is a good chance
they will make their way into your apartment, even by climbing up the fire escape.

12.      I've seen people sell the insecticide Tempo on the street. Should I buy it for my cockroach
No.  Tempo is a restricted use pesticide and if it is being sold on the streets it is illegal.  The use of Tempo  
requires a pesticide application license. Improper use and management can cause cancer.
1576 Boston Road � Bronx NY 10460
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